Christa Foley, Recruiting Manager, Zappos.com
How does Zappos maintain its storied corporate culture? In the year and a half since Amazon’s acquisition of the online shoe retailer, its culture and customer loyalty are as strong as ever.
Click the player below to listen to an interview with Christa Foley, Recruiting Manager at Zappos, to get the inside view of recruiting at the company and the role it plays in sustaining culture.
In this latest installment in Chequed.com’s HR Thought Leadership Series, Foley shares the details on Zapppos’ recruiting approach and how she consistently finds the right people to deliver the company’s famous “wow through service.”
Hear the interview to find out:
- Exactly how Zappos incorporates its core values into its hiring process
- The role social media plays in their recruiting
- How Foley ties her team’s results to the company’s larger strategy
- What you can do outside the traditional interview to ensure your hires are the best possible fit with your culture
About Christa Foley and Zappos
Christa joined Zappos in 2004 and currently leads the Recruiting Team within Human Resources. In this role, she and her team scour the planet for people that are “fun and a little weird.” Since culture is the #1 priority at Zappos, the main focus of the Recruiting Team is to help protect and preserve the Zappos culture by hiring people who are both a technical fit and a culture fit. Prior to Zappos, Christa spent over 8 years in the staffing industry.
Zappos was established in 1999 and has since quickly become a leader in online apparel and footwear sales by striving to provide shoppers with the best possible service and selection. In 2008, the company’s gross merchandise sales exceeded $1 billion. Zappos.com currently stocks millions of products from over 1000 clothing and shoe brands. Zappos.com was recognized in 2009 by Fortune Magazine as one of the “100 Best Companies to Work For,” debuting as the highest-ranking newcomer for the 2009 list.
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